Privacy Policy

Last updated: 30 October 2026

1. Identity and Role of the Data Controller

storykix operates as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website, which serves as a professional hub for live television production topics including studio equipment integration, dynamic camera techniques, acoustic optimisation, lighting setups, and reliable production processes.

2. Scope of the Notice

This notice applies to all visitors to our website who are located in the United Kingdom. It covers individuals who interact with our contact form, cookie banner, or any other features that involve the collection of personal data. The policy explains how we handle data in compliance with the UK GDPR and the Data Protection Act 2018.

3. Categories of Personal Data and Sources

We collect personal data directly from you when you submit the contact form, which may include your name, email address, and any message content. Additional data such as IP address and browser information is obtained automatically through server logs and cookies. No data is collected from third-party sources.

4. Purpose-by-Purpose Explanation of Processing and Legal Basis

We process contact form data to respond to enquiries under the legal basis of legitimate interests. Cookie data is processed to ensure website functionality and analytics under consent where required by PECR. Each purpose is limited to what is necessary for operating a commercial website focused on live television production resources.

5. Whether Providing Data Is Required

Providing personal data through the contact form is voluntary. However, failure to provide required fields may prevent us from responding to your enquiry. Automated data collection via cookies can be managed through your browser settings or our cookie banner.

6. Cookies and Similar Technologies

Our site uses cookies and similar technologies as described in our separate Cookie Policy. Please refer to that document for full details on types of cookies, their purposes, and how to manage preferences.

7. Processors, Recipients, and Disclosures

We share data with service providers such as hosting companies and email delivery services that act as processors. Data may be disclosed if required by law or to protect our legal rights. No sale of personal data occurs.

8. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards such as standard contractual clauses are in place to protect your information in line with UK GDPR requirements.

9. Retention Periods

Contact form data is retained for up to two years after the last interaction to handle follow-up enquiries. Log data is kept for twelve months. Retention criteria are based on legal obligations and legitimate business needs.

10. Security and Data Minimisation

We implement technical measures including encryption and access controls to protect data. Data collection is limited to what is strictly necessary for the stated purposes, avoiding excessive or unnecessary processing.

11. Data Subject Rights

You have rights to access, rectification, erasure, restriction, portability, and objection under UK GDPR. To exercise these rights, contact us using the details on our Contacts page or email hello@mediacityuk.co.uk.

12. Right to Withdraw Consent and Object to Marketing

Where processing relies on consent, you may withdraw it at any time. You can also object to direct marketing by using the unsubscribe options or contacting hello@mediacityuk.co.uk.

13. Right to Complain

If you are dissatisfied with our handling of your data, you may lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.

14. Children and Age Restrictions

Our website is not directed at children under 18. We do not knowingly collect personal data from minors. If we become aware of such data, it will be deleted promptly.

15. Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals.

16. Policy Changes

We may update this policy periodically. Changes will be posted on this page with a new last-updated date. Continued use of the site after updates constitutes acceptance of the revised policy.

For any questions regarding this policy, please reach out via our contact form or using hello@mediacityuk.co.uk, 0161 886 5300, or The Greenhouse, MediaCityUK, Salford, Greater Manchester M50 2EQ.